|Frequently Asked Questions
- I registered to your service, but did not receive a
This may occur to some of our
users. Some mail systems consider our email messages a spam.
That's why some email inboxes don't get our emails at all or
the emails can be moved to the spam directory of your email
box. Please ensure that your email box is capable of receiving
all the emails from the betting-investor.com domain. If you
need any assistance, don't hesitate to contact
- My credit card was refused when
purchasing, what do I do now?
In some cases, the iKobo
or Clickbank payment processor (which we use to transfer the
money) is not able to complete your payment. The reason
typically lies in the wrong phone number provided or mistyping
of some of your data. If you think this could be your problem,
please visit our credit cards
page and try to repeat the payment. You might also want to
transfer money without any hassles by Moneybookers.com. As it
is a quick and convenient way of purchasing your subscription,
we offer incentives for using this payment system. For more
info, please visit our Moneybookers
- What should I do to avoid
missing your picks?
As soon as new picks are added, we
notify our users by email. Those who enter their mobile phone
number get the notifications by SMS. The notification service
via email and SMS is free of charge. Please understand however
that there are third parties included in the notification
process (mobile messaging providers, mail servers often
blocking the emails) so we cannot guarantee the notification
delivery. The good news is that 99 % of people are getting the
- What leagues do you usually
prefer betting on?
Most of our selections are in the
form of National Hockey League picks (Ice Hockey) and soccer
(mainly European football). When the NHL is out of the season,
the majority of our picks are soccer matches.